About

Our History

Walker & Associates Insurance Agency was founded by Doug and Joanna Walker in 1960 under the name Doug Walker Agency, later changed to Doug Walker & Son Agency and now named Walker & Associates Insurance. The Agency has evolved into a full service multiple line insurance firm servicing over 8,000 clients in Central Indiana.

Since 1960, the agency has grown steadily due to the production efforts of its staff and sub-agents. Branch offices are also maintained in Carmel and Greenwood, Indiana in addition to the main office in Indianapolis. The Cicero office was established in 1990 when Arthur Lane merged Lane & Associates with Walker. The office moved to Carmel in 2001 and operates as a full service branch. Walker, Helms was established in 1998 when Al Helms merged in his agency. Walker, Day is a sales office in Greenwood. Walker Financial was established to meet the growing financial needs of our clients. The Walker & Associates agencies are Independent Agencies that represent several insurance companies offering a full range of insurance products for both personal and business needs.

Our Mission

Walker & Associates; Walker, Lane & Associates, Walker Helms and Walker, Day & Associates Insurance Agencies are firms of proven professionals; caring and conscientious people, the kind of people you can depend on.

Our primary objectives are:
  • to be honest and fair in all our dealings,
  • to be interested in people and their problems,
  • to treat the client's needs as thought they were our own.

We have a commitment to maintain a high standard of excellence in all that we do and to establish a firm relationship of mutual trust and service with each of our clients.

We Are An Independent Insurance Agency

We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment.

We represent a carefully selected group of financially sound, reputable insurance companies, and we place your policy with the company offering the coverage at a competitive price.

Our Aims...

To reduce your insurance cost.
To reduce gaps in coverage.

Our professional staff analyzes your insurance requirements first from the viewpoint of RISK MANAGEMENT.

By risk elimination, risk reduction, risk transfer or risk assumption the cost of your package of insurance may be considerably reduced.

Your existing insurance is examined and recommendations and cost comparisons are submitted to you for review.

The Services You Can Expect

  • Complete analysis of your insurance needs.
  • We design a responsible protection program for you.
  • We select the company or companies best suited to your situation.
  • We present you with a competitively priced proposal.
  • We move quickly to get fair, prompt settlement of your claims.
  • We periodically review the adequacy of your insurance program.
  • We look for ways to save you money.
Locations

Walker & Associates Insurance Agency
7364 E. Washington Street
P.O. Box 19445
Indianapolis, IN 46219-0445
Email info@walkeragcy.com
Phone

Fax

317-353-8000
800-213-7126
317-351-7149
360 Gradle Drive
Carmel, IN 46032
Email info@walkeragcy.com
Phone

Fax

317-848-4400
800-651-2118
317-805-5522

Walker, Helms & Associates Insurance
Fortville, IN
Email info@walkeragcy.com
Phone

Fax

317-485-5131
800-611-9903
317-351-7149

Walker, Day & Associates Insurance
Greenwood, IN
Email info@walkeragcy.com
Phone 317-859-6000
Staff

R. Douglas Walker, CIC President dwalker@walkeragcy.com
Dayna McGinley V.P. Personal Lines dayna@walkeragcy.com
Pam Hecklinski, CIC V.P. Commercial Lines pam@walkeragcy.com
Personal Insurance
Deborah Hyatt Indianapolis debbie@walkeragcy.com
Mashell Grubb Indianapolis mashell@walkeragcy.com
Tampa Vance Indianapolis tampa@walkeragcy.com
Jeri Bennett Indianapolis jeri@walkeragcy.com
Nancy Heckathorne Indianapolis nancy@walkeragcy.com
Commercial Insurance
Sarah Elder Indianapolis sarah@walkeragcy.com
Peggy Armour Indianapolis peggy@walkeragcy.com
Shellie Bridgeman Indianapolis shellie@walkeragcy.com
Angie Cook Indianapolis angie@walkeragcy.com
Chris Harmon Indianapolis chris@walkeragcy.com
Terri Merkli Indianapolis terri@walkeragcy.com
Sales
Max Williams Indianapolis max@walkeragcy.com
Fritz Gordner Indianapolis fritz@walkeragcy.com
Leann Walker-Cook Indianapolis leann@walkeragcy.com
Art Lane Indianapolis No Email
Byron Young Indianapolis byron@walkeragcy.com
Dom Tomlin Indianapolis don@walkeragcy.com
Jerry Day Indianapolis jerry@walkeragcy.com
Carmel Office
Bill Reynolds Carmel bill@walkeragcy.com
Brian Sullivan Carmel brian@walkeragcy.com
Mark Lynch Carmel mark@walkeragcy.com
Susie Craig Carmel susie@walkeragcy.com
Sandy Galvin Carmel sandy@walkeragcy.com
Randy Miller Carmel randy@walkeragcy.com